Experience the best private tour in English, French, Italian, and Spanish with a professional anthropologist guide. Whether you want to book Kangaroo Island or explore the stunning landscapes of the Northern Territory, this trip to Kangaroo Island includes visits to Kakadu, Litchfield, and Uluru. Check out our Kangaroo Island holiday packages for an unforgettable adventure!
Return and Refund Policy
NT TOP ADVENTURES - Terms and Conditions 2024 / 2027
Please take the time to read and understand the Terms and Conditions of travel set out below before confirming your reservation with NT TOP ADVENTURES. It is recommended that you read and understand the specific health and fitness requirements for each tour that you intend to undertake.
1. The Agreement
All bookings are made with NT TOP ADVENTURES (ABN 89 537 887 156) . By booking a tour, you agree to have read and accepted these Terms and Conditions. The information presented in our brochures, website or emails is to the best of our knowledge and correct at the time of publication. However, changes beyond our control may have occurred since then with respect to prices, itineraries, duration and tour content. Surcharges may apply.
2. Validity
Dates, itineraries, transfers and prices are valid from 1 May 2023 until 01 March 2027. All prices are in Australian Dollars and do NOT include GST.
3. Some of the tours NT TOP ADVENTURES offer are active participation-based. We rely on the goodwill and cooperation of all passengers to make them a success. This includes your assistance in the preparation of meals, washing up, gathering firewood and loading/unloading of the vehicle.
On camping tours, swags or tents (which include mattresses), all linen, pillows and sleeping bags are available.
Due to space restrictions on our vehicles, please limit your luggage to one bag of under 20k. If your luggage exceeds this limit, we ask that you make alternative arrangements for the excesses to be forwarded to the endpoint of your tour or to be stored at your accommodation house. For passengers on one-way tours, please make sure you have what you need in a small bag for your tour as your additional luggage may be stored in areas, including the vehicle, that may not be readily available during the tour.
Our group sizes vary from a maximum of 1 to 11 passengers depending on the tour or transfer.
4. Payment Policy
Payment Policy for Multi-Day Tours
- To confirm any multi-day tour, a 30% deposit is required at the time of booking.
- 40% of the total tour cost must be paid 60 days before the tour.
- The remaining 30% must be paid by the WEEK before departure.
For bookings made within 60 days of departure, 70% of the total cost is required at the time of booking.
Payment Policy for Day Tours
- To confirm your day tour reservation with NT Top Adventures, a 30% deposit is required at the time of booking.
- The remaining 70% must be paid no later than 7 days before departure.
- For bookings made within 7 days of departure, full payment is required at the time of booking.
Payment Conditions for Inbounds and travel Agencies :
Flat Rates for Inbounds and Travel agencies only includes, Vehicle, Tour guide service and Park Tickets.
100% To be paid 14 Days before Tour Departure.
Commissions to be discussed individually. Inbound Rates to be communicated on a separate sheet.
NT TOP ADVENTURES reserves the right to resell seats without warning if you fail to finalise payment within the prescribed times. Without refund of the deposit.
All credit card and PayPal payments incur a 1.5% to 3.5% surcharge. This surcharge is subject to change without notice.
All bookings made via Travel Agents or other booking partners may be subject to their own set of payment terms.
5. Cancellation By You
-Tour Cancellation by you
Due to the extensive planning and costs associated with touring, the following cancellation fees will apply in the event you should cancel for any reason. Cancellations must be advised in writing.
• 60+ days prior to departure – FULL REFUND (less administration fees and no-refundable hotel bookings)
• 8 – 59 days prior to departure – entire deposit will be hold and not Refunded
- 0 – 7 days prior to departure – 100% of total price paid will be hold.
6. Cancellation By NT TOP ADVENTURES
Safety is our number one priority and at times NT TOP ADVENTURES may have to cancel a tour or service. In the event we do have to cancel, every effort will be made to offer a suitable alternative. If the alternative is not suitable NT TOP ADVENTURES will refund your tour price in full.
NT TOP ADVENTURES reserves the right to cancel a tour, arrange an alternative operator (if possible) if the tour cannot happen on for any technical or health reason (if Mattia is sick for example).
In circumstances where the cancellation is due to external factors beyond NT TOP ADVENTURES control, any potential refund will be less any unrecoverable cost which we may have incurred.
8. Reconfirming Your Tour / transfers
All passengers are required to reconfirm their pick-up location, please write to bookings@nttopadventures.com.au. NT TOP ADVENTURES will not be hold responsible for any costs incurred due to changes of pick-up details if reconfirmation is not made.
Passengers joining or departing a tour from the Alice Springs/Darwin or Yulara airport will also need to reconfirm all flight details at least 48 hours prior to their scheduled departure. NT TOP ADVENTURES will not be held responsible for any delays resulting in a passenger missing tour inclusions or missing a scheduled flight.
9. What You Will Need To Bring
We recommend that you research the temperature of Central Australia and the Top End before you start packing. A torch (flash light), a wide brimmed hat, sunscreen, insect repellent, fly net (summer), medication (if required), a water bottle (at least 1.5 litres), walking shoes/boots (we do a lot of walking/climbing), warm clothing (winter), toiletries, insect and flies repellent, swim wear (summer), towel, camera (plus extra batteries/memory cards), umbrellas, rain coat, Travel Voucher/Ticket and a great sense of adventure.
Passengers are welcome to bring their own beverages if they wish.
10. Privacy Policy
NT TOP ADVENTURES understands the importance of protecting your privacy. Any information we collect from you may be used for any purpose associated with delivering our tour products. We may from time to time have to pass your details onto our agents, service providers or other suppliers to enable us to deliver our service. We educate our staff about
the requirements of the National Privacy Principles and the Privacy Act.
11. Health and Medical Requirements
Due to the vast distances travelled on tour, we may be many hours from medical facilities.
It is the responsibility of you and your Agent to declare any known medical condition(s) at the time of booking. NT TOP ADVENTURES reserves the right to request additional information and/or medical clearance (at your own expense) before confirming your reservation.
Upon joining a tour, NT TOP ADVENTURES requires you to re-confirm any medical condition(s) to your guide and enough medication should be carried for the duration of your tour (cold storage is available).
A certain level of fitness is required for all tours. To ensure that you enjoy your time on tour with NT TOP ADVENTURES, you should be able to walk at least 6km (3.7 miles) unaided, over rough, uneven ground (often in intense heat) and climb (or descend) steps or steep inclines without hindrance. If you are unable to meet the required level, you must disclose this at time of booking.
In the interests of health and safety, NT TOP ADVENTURES reserves the right to refuse travel due to any medical conditions and/or fitness level which we deem necessary. NT TOP ADVENTURES will not be liable for any additional expenses or cancellation fees imposed by ourselves or third parties incurred as a result of refusal to travel due to non-disclosure.
We recommend you discuss any medical or fitness concerns with our staff prior to booking.
Travel Insurance is compulsory for all guests.
12. Dietary Requirements & Food Allergies
All of NT TOP ADVENTURES menus are designed to be well balanced and healthy to provide the necessary sustenance for you to enjoy and participate in your tour. If you have any food allergies or specific dietary needs, please contact NT TOP ADVENTURES to discuss these requirements and we will advise you if they can be catered for. As we operate in remote parts of Australia, certain foods are not always readily available. We may have to substitute our menus as supply dictates therefore we cannot guarantee all ingredients contained in these alternatives. In these instances NT TOP ADVENTURES will advise you to provide your own supplementary food/snacks depending on your specific requirements.
13. Change Of Itinerary
NT TOP ADVENTURES reserves the right to amend or alter tour times, itineraries and fares for its products as circumstances, weather, road conditions, time of year and operational reasons occur. Any personal expenses incurred as a result of any delays, alterations of any tour for whether or caused by mechanical failure, accident, weather or any other unforeseen circumstances is your responsibility. We cannot guarantee exact pick-up and drop-off times and will accept no responsibility in the event of cancellation fees from other connecting services.
Aboriginal location visits cannot be guaranteed for cultural reasons. In the event of a location or host not being available, alternative experiences of a similar nature will first be sought and failing this, refunds will be offered for this component only. No compensation will be considered for any additional driving or time lost due to such changes.
14. Travel Insurance
Due to the remote places and the adventurous nature of our tours, Travel Insurance is compulsory for all travellers. This clause is included as a duty of care to protect our travellers and all levels of the travel distribution chain
15. Acceptance Of Risk
Australia is a land of extraordinary natural beauty, but it is also home to dangerous wildlife, extreme weather conditions, and diverse landscapes that can pose risks to travellers. Camping, hiking, swimming, coastal activities, and spending extended time outdoors may increase your exposure to these natural hazards.
Safety is NT TOP ADVENTURES’ highest priority, and all of our guides are professionally trained to ensure guest safety at all times. However, by joining any NT TOP ADVENTURES experience, all passengers acknowledge that they participate at their own risk, and NT TOP ADVENTURES cannot accept responsibility for any loss, damage, delay, injury, or accident sustained while travelling with us.
All passengers are required to sign our Acceptance of Risk & Terms and Conditions form prior to departure, confirming they understand the increased risks associated with adventure travel. A copy can be provided in advance upon request.
⚠️ Climate & Environmental Risks
Australia’s climate varies dramatically from region to region. Travellers must be aware of the following:
- Top End (Northern Territory) – Wet Season Risks November to April
Heavy rainfall, flooding, tropical storms, and cyclones may impact access, itineraries, and safety conditions. Road closures or itinerary changes may occur without notice.
- Red Centre (Alice Springs, Uluru, Outback) – Temperature Extremes
Daytime temperatures can be extremely high, while nights can be unexpectedly cold. Proper hydration, sun protection, and appropriate clothing are essential.
- Kangaroo Island – Ferry & Weather Disruptions
Strong winds and rough seas may result in ferry cancellations or delays. Flights may also be affected by coastal weather systems.
These environmental factors are outside NT TOP ADVENTURES’ control. Guests must be prepared for itinerary adjustments or unexpected schedule changes caused by weather.
⛑️ Travel Insurance Requirement
Because extreme weather events and natural disruptions may cause last-minute itinerary changes or service cancellations, NT TOP ADVENTURES requires all travellers to hold appropriate travel insurance.
Travel insurance must cover:
- Trip cancellations and delays
- Ferry cancellations (Kangaroo Island)
- Weather-related disruptions
- Medical and emergency assistance
- Personal injury and property loss
Please note that last-minute refunds will not be eligible if the guest has not secured adequate travel insurance. Insurance protects you from unexpected costs when conditions are beyond our control.
👨👩👧 Children & Supervision
The minimum age for children on NT TOP ADVENTURES tours is eight (8) years old, unless otherwise agreed directly at the time of booking.
All passengers under eighteen (18) must be accompanied and supervised by a responsible adult or caregiver at all times. While our guides exercise full care, the supervision and behaviour of children remain the responsibility of the parent or caregiver.
All passengers, including children, must:
- Wear closed shoes at all times
- Use sunblock
- Wear hats and appropriate clothing for sun and weather protection
🏊♂️ Acceptance of Risk – Swimming
By participating in swimming activities in designated waterholes within national parks as part of your tour with NT Top Adventures, you acknowledge and accept the following terms:
1. ⚠️ Assumption of Risk
Swimming in natural waterholes involves inherent and unpredictable risks, including but not limited to:
- 🌧️ Sudden weather changes
- 🐊 Wildlife interactions
- ⚠️ Slippery or uneven surfaces
- 🌊 Strong currents or deep water
- 🪵 Submerged rocks, logs, or debris
- 💧 Variable water clarity and water quality
NT Top Adventures visits only designated swimming areas approved by national park authorities, however we cannot guarantee complete safety from these natural hazards.
2. 🧍♂️ Personal Responsibility
You accept full responsibility for your own safety and the safety of any minors under your supervision. This includes:
- ⚠️ Exercising caution at all times
- 🏊 Assessing your own swimming ability
- 📛 Following all posted warnings and park guidelines
- 🎧 Complying with instructions from NT Top Adventures guides and park rangers
Failure to follow safety instructions may increase the risks involved.
3. 🚫 No Liability
NT Top Adventures, its employees, guides, and associated partners assume no responsibility or liability for any injury, accident, illness, damage, or loss arising from participation in swimming activities.
By choosing to swim, you acknowledge that you do so voluntarily and entirely at your own risk.
4. 📜 Compliance with Regulations
All guests must comply with national park regulations, environmental protections, and local safety guidelines. Swimming is permitted only in areas deemed safe by park authorities, and conditions may change without notice.
By participating in swimming activities, you confirm that you have read, understood, and accepted the terms outlined above. ✔️
Acceptance of Risk – Bush Walks
By participating in bush walks within national parks as part of your tour with NT Top Adventures, you acknowledge and accept the following terms:
1. ⚠️ Assumption of Risk
Bush walking in natural environments involves inherent and unpredictable risks, including:
- 🪨 Uneven, rocky, or unstable terrain
- 🐍 Exposure to wildlife (including potentially dangerous animals and insects)
- 🌳 Falling branches or debris
- 🌦️ Sudden weather changes
- 💧 Dehydration or heat stress
- 🏞️ Physical exertion on slopes or rough ground
While NT Top Adventures only takes guests on designated and approved walking tracks, we cannot guarantee complete safety from natural hazards.
2. 🧍♀️ Personal Responsibility
You accept full responsibility for your own safety and the safety of any minors in your care. This includes:
- Staying on marked paths at all times
- 🚶♂️ Exercising caution and watching your footing
- 💧 Bringing sufficient water and staying hydrated
- 📛 Following instructions from NT Top Adventures guides and national park authorities
- ⛑️ Assessing your own physical capability before participating
3. 🚫 No Liability
NT Top Adventures, its employees, guides, and associates assume no responsibility or liability for any injury, accident, illness, damage, or loss arising from participation in bush walks.
By joining the walk, you acknowledge that you do so voluntarily and entirely at your own risk.
4. 📜 Compliance with Regulations
All guests must comply with:
- National park rules and signs
- Local wildlife and environmental protection guidelines
- All safety instructions provided by NT Top Adventures staff
Failure to follow these guidelines may increase the risks involved.
By participating in bush walking activities, you confirm that you have read, understood, and agreed to the terms outlined above. ✔️
🚙 Acceptance of Risk – 4WD Adventures
By participating in 4WD adventures on designated unpaved roads as part of your tour with NT Top Adventures, you acknowledge and accept the following terms:
1. ⚠️ Assumption of Risk
4WD travel on unsealed and remote roads involves inherent risks, including:
- 🪨 Rough, uneven, or corrugated terrain
- 🌧️ Sudden weather changes affecting road conditions
- 🐾 Wildlife crossing or approaching the track
- 💨 Dust, mud, or limited visibility
- 🌊 Water crossings or soft sand sections
- 🔧 Mechanical issues or unexpected delays
- 🚐 The potential for accidents or vehicle damage
While NT Top Adventures only uses designated and approved 4WD tracks, we cannot eliminate all risks associated with off-road travel.
2. 🧍 Personal Responsibility
You agree that you are responsible for your own safety and the safety of any minors in your care. This includes:
- Following all safety instructions from NT Top Adventures guides
- Remaining seated with seatbelts fastened at all times
- Not distracting the driver or engaging in unsafe behaviour
- Exercising caution when entering/exiting the vehicle or navigating rough ground
3. 🚫 No Liability
NT Top Adventures, its employees, guides, and associates assume no responsibility or liability for any injury, accident, illness, mechanical failure, damage, or loss arising from participation in 4WD adventures.
By choosing to participate, you acknowledge that you do so voluntarily and at your own risk.
4. 📜 Compliance with Regulations
All guests must comply with:
- National park rules regarding vehicle access
- Road and safety regulations
- Instructions provided by NT Top Adventures staff
Reckless behaviour or failure to follow safety guidelines may increase the risks involved.
16. Limitation Of Liability
We contract with a network of third party companies and individuals to assist in operating our tours. NT TOP ADVENTURES works with the best operators available but takes no responsibility for any act of neglect by any operator whose services are used as part of your tour. Our suppliers make every effort to safeguard clients, and we cannot be held responsible for personal injury or sickness to any customer which is beyond our control. Passengers should note that adventure travel involves a higher than normal risk and a signed release may be required from all participants from a number of our activity providers.
17. Authority On Tour
NT TOP ADVENTURES pride itself on the very high standard of our guides. NT TOP ADVENTURES is an Accredited tourism operator based in the Northern Territory. All guides have a sound knowledge of the local area focusing on its history, Aboriginal culture, geology and the natural environment.
Passengers must abide by the tour guides instructions and directions at all time, in particular with regard to actions and behaviour in National Park areas, Aboriginal communities, areas with elevated hazards or risks and emergency situations. Non-compliance with any directions from the tour guide or other authority may result in the passengers being refused onward travel with no right to refund.
18. Photos & Marketing
You consent to NT TOP ADVENTURES using images of you taken during the tour for advertising and other promotional purposes in any medium as we require. You agree that the use of these images is without recourse to you and without compensation to you.
19. Smoking
Government regulations prohibit smoking, including e-cigarettes, inside tour vehicles. Please restrict smoking to the stops enroute.
20. Kings Canyon Safety Information
During the warmer months temperatures in Central Australia can exceed 30oC (97oF). In this climate heat exhaustion is a high possibility and danger. To ensure your safety and enjoyment NT TOP ADVENTURES offers a guided walk along the Kings Canyon creek bed as an alternative.
21a. Jim Jim fall walk Safety Informations
Jim Jim falls walk is a 5/5 degree of difficulty. I do declare to be fit enough for climbing big boulders using three points of contact.
21b. Maguk Walk Safety Informations
The Maguk walk is rated as a 3/5 in difficulty. Certain sections of the track can be quite slippery, and water crossings are required along the way. A moderate level of fitness is essential for this walk. By agreeing to include Maguk in the itinerary, you acknowledge and accept the risk of potential falls or slips on rocks if proper balance and caution are not maintained.
22. Feedback
If you have any feedback regarding your trip please inform your tour guide at the time so they can try and rectify the issue. If after this time you still wish to provide us with some feedback, please put your concerns in writing and email us at bookings@nttopadventures.com.au
23. Applicable Law
The laws of The Northern Territory, Australia govern these Terms and Conditions. Any disputes in connection with a tour or these Terms and Conditions must be initiated in the courts of The Northern Territory, Australia.
24. Itineraries and pricing disclaimer
The itineraries displayed on our website serve as promotional and educational guides. The final program, as outlined in the contract-invoice issued by NT Top Adventures, holds binding authority.
Please note that prices are subject to change due to fluctuations in costs from our suppliers (such as hotels and cruises). The definitive price will be the one stated in the invoice sent to your private email address.
25.Updating Terms and Conditions and the Conditions of Travel
NT TOP ADVENTURES reserves the right to update and/or alter the conditions of travel and fine print at any time. It is the agents and passenger’s responsibility to be familiar with the most up to date conditions of travel, which are available on our website.
26. Registered Address
NT TOP ADVENTURES
19 Bald Circuit
0810 Alawa. NT
Accessibility Informations
Copyright © 2025 NT TOP ADVENTURES - All Rights Reserved.
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