General Information
Q: What makes NT Top Adventures different from other tour companies?
A: NT Top Adventures specializes in private, luxury tours across Australia’s Northern Territory. We offer personalized itineraries, exclusive access to secret spots, and expert guides fluent in Italian, French, Spanish and English ensuring an unforgettable and unique experience tailored to your preferences.
Q: What types of tours do you offer?
A: We offer a range of tours including day trips to Kakadu, Katherine Gorge, Litchfield National Parks, and Darwin/Crocodile tour. We offer multi-day adventures, everywhere in the Northern Territory (Uluru, Kings Canyon, Alice, West and East MacDonnell Ranges, Kakadu, Litchfield, Mataranka, Nitmiluk etc...) and custom private charters. Our tours cover the Top End's stunning landscapes, indigenous culture, and diverse wildlife.
Q: Are your tours suitable for all ages?
A: Yes, our tours are designed to accommodate guests of all ages. We can tailor the itinerary to suit your group’s specific needs and preferences, ensuring everyone has a comfortable and enjoyable experience. Booking and Payment
Q: Are your tours suitable for disables?
Yes, our tours can easily find a good solution for everybody. We want the Territory to be accessible for everybody!
Q: How do I book a tour?
A: You can book a tour directly through our website www.nttopadventures.com.au, or by contacting us via email at bookings@nttopadventures.com.au. We recommend booking in advance to secure your preferred date.
Q: What payment methods do you accept?
A: We accept major credit cards, bank transfers, and PayPal. Payment details will be provided upon booking confirmation. You can easily pay in your own currency, as we have a Wise account!
Q: Is there a cancellation policy?
A: Yes, we have a 7 Day Cancellation policy for a Day Tour. If you cancel your booking at least 7 Days before the tour start time, you will receive a full refund. Less than 7 days will be a partial refund. Multiday tours have 60 Days full cancellation policy. Less than 60 days will be a partial refund.
Tour Details
Q: What should I bring on the tour?
A: We recommend bringing comfortable clothing, sunscreen, a hat, sunglasses, sturdy footwear, and a refillable water bottle. Don’t forget your camera to capture the amazing scenery! We provide all meals, snacks, and refreshments (except for the Budget tours).
Q: Are meals included in the tour?
A: Yes, mostly of our tours include breakfast, lunch, featuring locally-sourced ingredients and catering to dietary preferences. Please inform us of any dietary requirements when booking.
Q: How long do the tours last?
A: Our day tours typically last around 10 - 13 hours, depending on the itinerary and your preferences. Multi-day tours vary in length, and we can customize the duration to suit your schedule.
Custom Tours and Private Charters
Q: Can I customize my tour?
A: Absolutely! We specialize in creating bespoke tours tailored to your interests. Whether you want to explore specific locations, focus on photography, or enjoy a more relaxed pace, we can design a tour just for you.
Q: Do you offer private charters?
A: Yes, all our tours are private, ensuring you have a personalized and intimate experience. We can accommodate special requests and exclusive itineraries, making your adventure truly unique. Safety and Health
Q: What safety measures are in place during the tour?
A: Your safety is our top priority. Our vehicles are fully equipped and regularly maintained. Our guides are trained in first aid, and we adhere to all safety regulations. We also monitor weather conditions and adapt our tours accordingly.
Q: What if I have a medical condition or special needs?
A: Please inform us of any medical conditions, special needs, or mobility issues at the time of booking. We will do our best to accommodate your needs and ensure a comfortable and safe experience for you.
Contact and Support
Q: How can I contact NT Top Adventures?
A: You can reach us via email at bookings@nttopadventures.com.au or through the contact form on our website. For urgent inquiries, we recommend calling us directly (contact number available on the website).
Q: What if I need to make changes to my booking?
A: If you need to modify your booking, please contact us as soon as possible. We will do our best to accommodate any changes, subject to availability.
